Contact us

Come, let's talk.

Whether it's opening your first account or financing your fiftieth container — start the conversation here, by phone, or across a desk in any of our branches.

Send us a message

A relationship officer — a person, not a robot — reads every message.

We reply within one working day. Your details stay with the bank — never sold, never shared.

Phone Number & Email

A note on complaints

Complaints not resolved within 14 days may be escalated to the CBN Consumer Protection Department. For fraud or misconduct, see Whistle Blowing below.

Branches

Our Locations

Head Office

N0.8 Yola/Mubi Road Opposite Central Markert/Motor Park Song, Song L.G.A, Adamawa State, Nigeria.

0903 495 5551

Mon–Thu 8:00–16:00 · Fri 8:00–13:00

Agent banking

Our Agents' Locations

Deposit, withdraw and open an account close to home. Our agents extend Quantum banking into markets and towns across Adamawa State.

Head Office Agent Point

Song LGA

N0.8 Yola/Mubi Road Opposite Central Markert/Motor Park Song, Song L.G.A, Adamawa State, Nigeria.

Interested in becoming a Quantum agent? Get in touch.

Cash, around the clock

ATM Locations

Head Office ATM

N0.8 Yola/Mubi Road Opposite Central Markert/Motor Park Song, Song L.G.A, Adamawa State, Nigeria.

24 hours

Speak up

Whistle Blowing

Report fraud, bribery, unethical conduct or any breach of our code — confidentially and, if you wish, anonymously. Reports go directly to the Board Audit Committee, never to line management, and no one who reports in good faith will be penalised.

Stay verified

Link Your NIN

Linking your NIN keeps your account CBN-compliant and secures your access to every Quantum service. It takes a few minutes.

  1. 1

    Dial *346# from your registered phone to retrieve your NIN from NIMC if you don't have it to hand.

  2. 2

    Open the Quantum MFB app, go to Profile → Verification → Link NIN.

  3. 3

    Enter your 11-digit NIN and confirm the details that appear match your ID.

  4. 4

    Prefer in person? Bring your NIN slip and a valid ID to any branch and a teller will link it for you.

Trouble linking your NIN? Email our support team or visit any branch and we'll do it with you.